Pay online

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If you can't find an answer then check out our Help & contacts section or email our Customer service team.

To enable you to make a payment, we first need to know who you are. If you register to manage your account online you can avoid having to do this in future. You'll also be able to manage Direct Debits, set up payment schedules and view your bill online.

account details

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Enter your Severn Trent Water account number without spaces or special characters (for example: 1234567890).