Update meter reading

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The charges against your Severn Trent Water (STW) account may be higher than they need to be if they are estimated. By providing us with an accurate meter reading, we can make sure that you're only being charged for the water you have used.

To enable you to enter a meter reading, we first need to know who you are. If you register to manage your account online you can avoid having to do this in future. You'll also be able to manage direct debits, set up payment schedules and view your bill online.

Account details

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Enter your Severn Trent Water account number without spaces or special characters (for example: 1234567890).